Send booking, enrolment and payment updates to customers on WhatsApp, with opt-in, approved templates and a full message log.
Our products send messages about something the customer has just done or booked. Every message uses a template approved by WhatsApp.
Enrollment and booking confirmations, with a button that opens the student portal or booking page.
Receipts and balance reminders for payments the customer made or still owes.
Appointment, class and session reminders so customers show up on time.
Offers and announcements are marketing messages. They are sent only to customers who ticked a separate, optional box for them.
At checkout or booking the customer enters their number and ticks a box to receive WhatsApp updates. The box is never ticked by default.
The business creates message templates in its dashboard and submits them to WhatsApp for approval.
When the customer enrolls, books or pays, the platform sends the approved template through the WhatsApp Business Platform.
Each message and its status (queued, sent, delivered or failed) shows in the dashboard. Customers can reply STOP at any time.
Businesses using our tools may message only customers who agreed to WhatsApp messages from them. We use the data we receive only to send and track those messages, and we delete it on request.
WhatsApp messaging works inside LearnWise LMS and Serenity Booking, and is planned for Chambr.
